We provide customer journey mapping to analyse your customers’ physical and emotional relationship with your brand, highlighting inconsistencies and opportunities for improvement.

We then develop a seamless and engaging journey across digital and physical touch-points. The quality of every interaction - whether on-line, or within your customer environments, is key to ensuring that brand engagement is maximised and customers get the very best experience.


  • Customer journey analysis
  • Customer experience design
  • Wayfinding strategy
  • Signage design and implementation
  • Design and development of all brand elements
  • Brand application
  • Cost reduction
  • Architectural guidelines
  • Environments and receptions
A seamless customer journey ensures your customers have a positive experience, every time.

Contact Us

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Let's Chat

If you would like to know more about us and how we can help you, get in touch, or click the addresses to find us on Google.

EMAIL hello@integrity.co.uk

HEAD OFFICE +44 (0)207 936 2500
Allingham Barn, Summerhill Road, Marden, Kent, TN12 9DB





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