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Once Volkswagen showrooms undergo a concept refresh we visit to help assess against brand standards. It's the little touches that make a difference to the customer experience: the ease with which they can get a coffee, neat and tidy seating areas, and well-presented accessories and merchandise displays. Key to this is helping employees consider the showroom from the customer’s perspective and then giving them advice to ensure consistent brand standards and customer experience in every showroom.

See a selection of photographs from the recent showrooms below.

We have recently worked with Waitrose to design, apply and implement some new concepts within their biggest store opening of 2017, Haywards Heath in Sussex.

The store is now the largest Waitrose in Sussex and holds many innovations in the customer experience that we’ve helped bring to life. These include their latest iterations of "The Kitchen" offer, which is a live cooking experience, along with some fantastic "Supper Club" evenings planned for the coming months. 

See a selection of photographs of the site below.

We recently celebrated two big birthdays here at the Integrity office. Tim, our boss, turned 50, and Stella, the backbone of Integrity, turned 60. We splashed out with balloons, wild decorations, cakes and Prosecco and a good time was had by all. Congratulations to both of you, and here are a few photos we took of the occasions.

A few of the team were lucky enough to attend this year’s Retail Design Expo. After last year’s success we couldn’t wait to go back and get inspired. We've found it to be a great way to refresh our creative minds and take a moment to think about the bigger picture again.

We sat in many of the talks that were taking place in Theatres 1 and 2, and while they were all great we thought we would pick out two of the talks that really stood out for us.

We're very proud of our work with Volkswagen and the Inchcape Group on their flagship new showroom in West London, alongside the busy A4. We worked at every stage of this project, as part of the design and delivery teams, to ensure that the customer's journey through the site was inspiring and memorable. See a selection of photographs of the site below.

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If you would like to know more about us and how we can help you, get in touch, or click the addresses to find us on Google.

EMAIL hello@integrity.co.uk

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HEAD OFFICE 01622 831238
Allingham Barn, Summerhill Road, Marden, Kent, TN12 9DB

 

 

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